Privacy Policy for Active Travel Tours

Last Updated: 2nd Nov 2024

Who We Are

Active Travel Tours GmbH (CHE-496.089.635), headquartered at Gyrisbergstrasse 37, 3400 Burgdorf, Switzerland, is a limited liability company registered in the canton of Bern. We specialize in developing applications within the tourism sector, offering self-guided tours worldwide. Our mission is to enhance user experiences by creating a seamless platform for exploration through curated itineraries, interactive maps, and personalized recommendations. We also aim to promote local businesses and attractions, connecting travelers with authentic experiences.

Information We Collect and How We Use It

We collect certain information to enhance your experience with Active Travel Tours. This includes:

• Email Address: Used for authentication, account creation, and communication.
• Location Data: Collected to provide location-based services and enhance app functionality, such as tracking your current location and suggesting relevant quests and exploration routes.

This information is strictly used to improve app functionality and user experience. We do not collect additional personal data beyond what is necessary for these features.

Data Sharing

We do not share your personal information with third parties, except as necessary for app functionality:

• Google Services: Google Maps and Google TTS are used for navigation and text-to-speech features.
• Stripe: Used for secure payment processing for in-app purchases.

These third parties only access data necessary to perform their functions and comply with applicable privacy laws.

Data Storage and Security

All collected data is securely stored on Firebase, which implements industry-standard security features to protect your information. We implement various security measures to maintain the safety of your personal information and restrict unauthorized access.

Security Measures

“We implement various security measures to protect your personal data from unauthorized access, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure.”

Data Retention

We retain personal information for as long as you use the app and for three (3) months after account inactivity, after which it will be deleted from our records.

Your Rights

You have the right to:

• Access and Update: View and update your account information through the app’s settings. Account deletion is not currently available in the app.

If you wish to delete your data, please contact us at support@activetraveltours.com.

Changes to Our Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be posted in the app or communicated via email. Your continued use of the app after changes signifies acceptance of the updated Policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@activetraveltours.com